Frequently Asked Questions

1. What is Ukay Perdana & Bukit Antarabangsa Community Hub?
It is an online hub for residents of Ukay Perdana and Bukit Antarabangsa to share local news, post in the marketplace, and join discussions about the neighbourhood.

2. Who can join this community hub?
The hub is mainly for residents, owners, tenants, and businesses in Ukay Perdana and Bukit Antarabangsa, but neighbours from nearby areas are also welcome to join respectful discussions.

3. How do I sign up?
Click the “Login / Signup” button at the top right, register with your email or social account, then complete your basic profile so neighbours know who you are.

4. What can I post in the marketplace?
You can post items for sale, items to give away, services you offer, or requests for things you need (for example: home repairs, carpool, second‑hand furniture). Please keep all posts legal and suitable for families.

5. Are business or service promotions allowed?
Yes, local businesses and home‑based services may share offers as long as they are relevant to residents and follow the community guidelines (no spam, no misleading ads).

6. Is the hub moderated?
Yes. Posts and comments are monitored. Content that is offensive, hateful, fraudulent, or unrelated to the community may be edited or removed to keep the hub safe and comfortable for everyone.

7. How do I report a problem or inappropriate post?
Use the report option (if available in your UI) or contact the admin via the support/contact link. Include a short description and, if possible, a screenshot or link to the post.

8. Is my personal information visible to everyone?
Only the basic details you choose to share (such as name and profile photo) are visible to other members. Sensitive information like your password is never shared.

9. How much does it cost to use this platform?
Registration and normal use of the community hub are free. If there are any paid features in future, they will be clearly explained before you are charged.